Japanese / English Bilingual Customer Service Representative (VA/AT2/25592) (1148 views)

Richmond, VA, Virginia

An international Japanese company is looking for Japanese / English Bilingual Customer Service Representative to assist customers in Richmond, VA.

Responsibilities for Japanese / English Bilingual Customer Service Representative:

-Develops Innovative methods for researching and gathering qualitative and quantitative data and insight based on client needs
-Interfaces with client to understand problems and formulate tailored solutions that exceed client expectations
-Leads Project Teams to conduct surveys of internal and external resources, as well as online/secondary sources of market intelligence
-Generates reports on policy trends and insight to help client achieve desired goals
-Analyzes, compiles and integrates critical data and insight useful to evaluating problems and creating solutions
-Provides detailed breakdowns of research results, summaries of new findings and recommend options for business solutions to client
-Performs presentations to demonstrate findings for clients and Project Members
-Demonstrates continuous effort to improve operations and stay up-to-date with relevant subject matters
-Other duties assigned as needed

Requirements for Japanese / English Bilingual Customer Service Representative :

-Bachelor’s degree in Japanese, Economics, Asian Studies, or other majors
-Excellent communication skills in both English and Japanese (speaking, writing, listening)
-Experience with Data Entry is also preferred·
-Must be proficient in MS Office applications (Word, Excel, PowerPoint).
-Must be flexible and able to work in a multicultural environment·
-Must be able to work responsibly and effectively·
-Must be proficient in Microsoft Word, Excel and PowerPoint

We screen ALL Candidates to verify the validity of each applicant with criminal background / Social Security verification – some positions require drug screening and vehicle driving reports. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.

Direct applicants only. We do not accept any resumes from any third party organizations or other recruiters.

LocationRichmond, VA
PositionJapanese / English Customer Service Representative
Visa Support No
Employment Type Full-time
Job Order Number25592
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