TX/MY2/26011 Japanese and English Bilingual a IT Support Engineer in Dallas, TX (972 views)

Dallas, TX, Texas

Summary of IT Support Engineer:
• Provide technical assistance and support via phone, e-mail or visit customer directly on their site
• Provides IT supports to clients with Desktop/Laptop computer and mobile devices
• Using ticketing system to log all requests from client
• Prioritize and escalates unresolved/pending problems to the appropriate personnel to ensure the service is performed in a timely manner
• Supports clients with installation of application/software/hardware and networking components to meet client’s needs in a timely manner

Requirements of Desktop Support Technician:
• Bachelor’s Degree or 3+ years relevant experience in supporting clients at the desktop level
• Experience with MS Office Suite
• Experience with Mac Products
• Must be fluent in English and Japanese

LocationDallas, TX
PositionJapanese and English Bilingual IT Support Engineer
LanguageJapanese and English
Visa Support Yes
Employment Type Full-time
Job Order NumberTX/MY2/26011
Experience (Years)3+ Years
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