Bilingual(Japanese/English) Customer Service (MNC) (899 views)

Job duties include :
• Handle customers’ queries in a timely and polite manner
• Maintain accurate knowledge of company structure so to direct customers through the proper channels should a problem arise
• Demonstrate an exceptional attention to detail so to assure the accuracy of all orders
• Advocate customers’ needs to relevant departments so to assure order fulfillment
• Other duties as assigned by managers

Requirements :
• Exceptional communication skills in both English and Japanese
• Associate’s Degree or equivalent experience required
• Ability to think on the spot and generate appropriate solutions quickly
• Outgoing, inviting personality
• Must be authorized to work in the United States without sponsorship

Direct applicants only.
We do not accept any applications from any third party organizations or other recruiters.
This position cannot support relocation costs.
• Location: Southern Columbus, OH area
• Compensation: $40-45K