An international Japanese company is looking for Bilingual Customer Service Operator – ( Japanese / English ) to assist customers in Richmond, VA. (Full-time, Salary: $32,000)
Responsibilities for Bilingual Customer Service Operator – ( Japanese / English ):
– Obtains client information by answering telephone calls; interviewing clients; verifying information.
– Determines eligibility by comparing client information to requirements.
– Establishes policies by entering client information; confirming pricing.
– Informs clients by explaining procedures; answering questions; providing information.
– Maintains communication equipment by reporting problems.
– Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
– Updates job knowledge by studying new product descriptions; participating in educational opportunities.
– Accomplishes sales and organization mission by completing related results as needed.
– Other duties assigned
Requirements for Bilingual Customer Service Operator – ( Japanese / English ):
– Bachelor’s degree in Communication or Phycology, other related experiences preffered.
– Excellent communication skills in both English and Japanese (speaking, writing, listening)
– Experience with Data Entry is also preferred·
– Must be proficient in MS Office applications (Word, Excel, PowerPoint).
– Must be flexible and able to work in a multicultural environment·
– Must be able to work responsibly and effectively·
– Must be proficient in Microsoft Word, Excel and PowerPoint
If you feel you can make positive contributions to our company, and think this is the right type of position for you, please don’t hesitate to send us your resume right away!
Direct applicants only. We do not accept any resumes from any third party organizations or other recruiters.
We screen ALL Candidates to verify the validity of each applicant. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable time frame, you will be eliminated from the pool of potential candidates. All offers are contingent on successful passing of screenings for criminal background / Social Security verification.
Job Type: Full-time
Salary: $32,000.00 /year
|Position||Bilingual Customer Service Operator|
|Language||Japanese / English|
|Job Order Number||VA/AT2/26346|