J/E Bilingual Assistant Operations Manager (TN/CM/27744) (901 views)

Memphis, TN, Tennessee

We are looking for a motivated, energetic leader who will be responsible for all aspects of the office,
general office management, sales, operations, employee relations, quality, and compliance. Excellent
communication, organization, and problem-solving skills are a must. Also, this individual must be able to lead
the team to the highest level of performance under tight deadlines and in a fast-paced environment.


• Manage day to day Air and Ocean freight forwarding operations, as well as sales, revenue, customer service and administration departments
• Maintain safety compliance throughout all processes and departments in accordance with regulations and standards (TSA, Facility Management, Safety Coordinator)
• Develop strong customer relationships and new accounts, and maintain profitability
• Strategically plan new accounts acquisitions with local, national and international sales executives
• Prepare necessary documents, AWBS, B/L and issue billing invoices (Air Import, Air Export and Domestic NEWLINKS).
• Conduct performance evaluations of employees annually. Provide support enabling staff to operate with high efficiency


• Minimum of 5 years’ experience in the international freight forwarding and logistic industry (50% Air, 50% Ocean) with substantial operations background and management experience
• Comprehensive knowledge and understanding of multi-modal cargo operations
• Exceptional interpersonal, analytical, problem-solving, and communication skills
• Critical decision making skills
• Bachelor’s degree or equivalent desired
• Sales experience selling Domestic and International Air and Ocean Freight services
• Proven ability to manage a high quality, efficient, and cost effective operation
• Ability to analyze, initiate, and implement plans to achieve budgeted and forecasted goals
• Must demonstrate working knowledge of accounting, logistics, pricing, and information technology
• Proficient with Microsoft Word, Excel, Power Point and AS400 as well as general PC skills

LocationMemphis, TN
SalaryDOE up to
PositionBilingual Assistant Operations Manager
LanguageJapanese / English
Visa Support No
Employment Type Full-time
Job Order Number27744 CM
Experience (Years)3
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