Technical Sales and Support Manager (1097 views)

Mishawaka, IN, Indiana

An international company in the South Bend, IN area is seeking an experienced Technical Sales and Support Manager to provide support for their customers. This company specializes in Industrial Temperature Controls for a variety of industries.


  • Lead a small team consisting of technical support, marketing, and sales personnel
  • Perform hardware and software modifications on controllers, and conduct measurements, calibrations, and reliability tests
  • Provide technical support to customers over the phone, and assist them with programming and troubleshooting
  • Work on customer requests by preparing documentation, making modifications, and submitting quotations in order to meet OEM and customer goals
  • Conduct internal training, and research competitive product and pricing information
  • Perform internal office tasks as needed
  • Responsibilities

  • MUST have a Bachelor’s Degree in Electrical Engineering/Engineering Technology, for equivalent combination of education and experience
  • MUST have at least 5 years of experience with Industrial Temperature Controls
  • MUST have experience with, and understanding of the following: PID, Cascade, Fuzzy Logic, self/auto-tune, and feed forward
  • MUST be comfortable communicating directly with customers and operating in a business/sales environment
  • This position includes manufacturing and/or warehousing work environment. While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.

    Direct applicants only. We do not accept any resumes from any third party organizations or other recruiters. We screen ALL Candidates to verify the validity of each applicant with criminal background / Social Security verification. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.

    LocationMishawaka, IN
    Salary$60,000 - $80,000
    PositionTechnical Sales and Support Manager
    Visa Support No
    Employment Type Full-time
    Job Order NumberIN/JE/27193
    Experience (Years)10+
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